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What is a new service connection?

A service connection is a charge for connecting to our existing water main and to provide a communication pipe up to the highway of the boundary of where our main is laid. This quote includes the relevant labour, material, excavation, reinstatement costs along with any traffic management or third party costs. Please note any works on the private side up the highway boundary are the responsibility of the developer. If you require assistance with seeking a contactor please consult or FAQs section for a list of approved contactors.

New service connection applications

Head to a link below to apply for a specific connection. If you are unsure of the type of connection required Contact Us and we will be happy to help.

New permanent household supply

Application for new permanent non household supply

Application for temporary supply

Application for separation of supply

Application for new permanent household and non household supply

Need some help with your development? Give us a call on 0333 000 0060 (lines are open Monday to Friday, 8am to 4pm)