General FAQ

Please find our General FAQ Below. If you have any further questions please feel free to Contact Us

Are you my provider?

You can check if we are your provider by visitings the digdat website.

What are your levels of service?

You can view our levels of services on the Water UK Developer Services website.

What guidance do you have for working near your asset?

Guidance for working near our assets can be found here _{(.pdf download)}

What is the process for getting a new section 45 service connection?

The process flow for getting a new section 45 connection can be found here _{(.xlsx download)}

What is the process for getting a new section 42 water mains?

The process flow for getting a new section 42 connection can be found here _{(.xlsx download)}