We’ve created a list of our frequently asked questions for Diversions. If you can’t find the answer to your question, please contact our Developer Services team on 0333 000 0060 (they’re here to help Monday – Friday 8am-4pm).

C2 - C9 Process as defined in the New Road and Street Works Act 1991

  • C2) Preliminary Enquiries - get details / records from undertakers
  • C3) Draft Scheme / Budget Estimates - details on affected apparatus and estimated cost
  • C4) Detailed Estimates / Design - final design submitted, timescale and detailed cost estimates
  • C5) Scheme Commencement - notify undertakers
  • C6) Issue of Main Orders - issue work orders
  • C7) Construction - monitor works, possible changes to work orders
  • C8) Claims - if work is delayed
  • C9) Invoicing and Payment